Shipping Policy

At Iron Clan, LLC, we strive to process and ship your orders efficiently while ensuring quality for all products. We ship only within the USA—no international shipping is available. Shipping timelines vary based on the item type and availability, as detailed below. All timelines are estimates and begin from the date your order is confirmed and payment is processed. We do not guarantee exact delivery dates due to factors beyond our control, such as carrier delays or unforeseen events.

Shipping (USA Only)

  • Ready-to-Ship Items: These are pre-made products in stock. Orders are typically processed and shipped within 5 business days (Monday through Friday, excluding holidays).
  • Made-to-Order Items: These require production time. Orders are typically shipped within 30 calendar days.
  • Custom Orders: These are tailored to your specifications. Shipping typically occurs within 60 calendar days, or as mutually agreed upon via email confirmation during the ordering process.
  • Shipping Methods: We use all major Shipping companies, USPS, UPS, FedEx, for standard ground shipping, which takes 3-7 business days for delivery after shipment. 
  • Costs: Shipping rates are calculated at checkout based on weight, dimensions, and destination.

Order Tracking and Updates

  • Once shipped, you’ll receive a tracking number via email. You can monitor your package through the carrier’s website.
  • If your order includes a mix of item types (e.g., ready-to-ship and made-to-order), it may ship in multiple packages to expedite available items, unless you request otherwise.
  • Delays: In rare cases, production or supply chain issues may extend timelines. We’ll notify you via email if this occurs and offer options like refunds or cancellations per our return policy.

Important Notes

  • Business days exclude weekends and major holidays (e.g., Christmas, New Year’s).
  • We are not responsible for lost or damaged packages once handed over to the carrier, but we recommend purchasing shipping insurance at checkout for high-value orders.
  • For any questions, contact us at office@ironclanpa.com before placing an order.